Write your questions to Lauren, founder of Ex-Libris Paris

Ex-Libris Paris

Don&apos;t worry - we&apos;ve recently renewed our website, and codes for gift cards purchased before May 7, 2025&#xA0;will not work. Contact us at <a data-fr-linked="true" href="mailto:lauren@exlibrisparis.fr">lauren@exlibrisparis.fr</a> to obtain your new code.Please include your name and that of the gift card purchaser in your e-mail.

Don't worry - we've recently renewed our website, and codes for gift cards purchased before May 7, 2025 will not work. Contact us at lauren@exlibrisparis.fr to obtain your new code. Please include your name and that of the gift card purchaser in your

My code doesn't work

Gift cards

I received a gift card

❓Which ex-libris should I choose?

💮 How to care for and use your custom stamp

✒️ How to Order a Custom Ex-Libris or Stamp

👩🏻‍🎨 Who draws our ex-libris designs?

🖋️ What to Include in Your Design Brief

🎨 Can you help me find design inspiration?

✏️ How Many Drafts and Revisions Are Included?

💬 How to give good feedback on the design?

🖼️ Can you work from an existing logo or image?

⚫️ Does my stamp come with ink?

💾 Can I get the digital file of my design?

🔄 What if I want extra modifications?

Bespoke Ex-Libris Stamp

💬 I have a long name, will it fit?

🎨 Does my stamp come with ink?

Semi-bespoke Ex-Libris Stamp

Creating your Ex-Libris Stamp

💍 How to create a bespoke signet ring

🛡️ How to create your own crest

Signet Ring Engraving

💌 How to create a custom wax seal?

📧 How to create a custom embosser?

🕯️ Does my seal come with wax?

📚 What are the different models of embossers?

Wax seals & embossers

⏳ What is the production timeline for a custom order?

⏳ What is the production timeline for a semi-custom order?

📦 Shipping options and delivery times (France & international)

📮 How can I track my order?

💳 Can I get a refund?

💔 What if my package gets lost or arrives damaged?

🎁 How will my order be packaged?

Shipping & Tracking

💼 Price List

🧾 Can I request an invoice for my company?

💳 What payment methods do you accept?

Payments & Invoicing

📍 Where can I meet you in person?

✍️ Do you offer live drawing at events?

Events & Pop-Ups

🎁 Purchasing a gift card

Bespoke Ex-Libris gift card - how it works

Semi-bespoke Ex-Libris gift card - how it works

I don't have a code for my gift card

🛍️ Ex-Libris at Le Bon Marché

Points of sale

🎁 Do you offer bulk or corporate gifting options?

💌 Collaborating with your brand

📚 Ex-Libris for your event

Collaborations and special projects

🎨 Logo Design

✍️ Invitation & card illustration

Logo illustration & Invitation design

My code doesn't workUpdated 4 months ago